Have you ever been responsible for creating step-by-step instructions for a repeatable process? Have you ever been the recipient of […]
Category: Documentation
Tech, Lies, and Red Tape
Why you do what you do AND who’s responsible for doing it. More important than the actual process to complete a […]
Reuse Knowledge: save it before you waste it
Knowledge is power. We’ve all heard that one before but what do you, your team, office, or organization do with […]
Process over people: build great processes, create great people
The two types I’m certain as a manager you already know this. Even if you’re the one doing the grinding, you’ve […]
